Legal

Last updated: September 2026

Privacy Policy

Tuvo respects your privacy. This policy describes how we collect, use, and protect your information.

We collect information you provide directly, such as your name, email, phone number, and business details when you register or use our services. We also collect usage data related to your activity within the platform.

We use your information to provide and improve our services, communicate with you about your account, process subscription payments, and ensure the security of the platform.

We do not sell or rent your personal information to third parties. We may share information with service providers who assist us in operating the platform, subject to confidentiality obligations.

You may request access to, correction of, or deletion of your personal data by contacting us. We retain your data for as long as your account is active or as needed to comply with legal obligations.

Terms & Conditions

By accessing and using Tuvo, you agree to be bound by these Terms & Conditions.

Tuvo provides a credit sequence generation platform for funding professionals. You are responsible for the accuracy of the client profiles you submit and for how you use the generated sequences.

Your subscription grants access to the platform based on your selected tier. Tier limits on client count and sequencing rounds are enforced by the platform.

You agree not to misuse the platform, including attempting to bypass usage limits, sharing your account credentials, or using the service for any unlawful purpose.

We reserve the right to modify or discontinue any part of the platform at any time. We may update these terms periodically, and continued use of the platform constitutes acceptance of the updated terms.

Tuvo is provided on an "as is" basis without warranties of any kind. We do not guarantee any specific funding outcomes for your clients.

Refund/Cancellation Policy: No Refund & Subscription Cancellation Policy

All subscription payments are non-refundable. Once a subscription payment has been processed, no refunds, credits, or prorated refunds will be issued for the current billing period, except where required by law.

Customers may cancel their subscription at any time. Cancellation will stop future recurring charges but will not refund any payments already processed.

After cancellation, customers will continue to have access to the service through the end of their current paid billing period. The subscription will not renew after that period.

By purchasing a subscription, the customer acknowledges and agrees to this No Refund & Subscription Cancellation Policy.

Cookie Policy

Tuvo uses cookies and similar technologies to operate the platform and improve your experience.

Cookies are small text files stored on your device. We use essential cookies to maintain your session and authenticate your account. We may also use analytics cookies to understand how the platform is used.

You can control or disable cookies through your browser settings. Disabling essential cookies may affect the functionality of the platform.

Disclaimer

Tuvo provides credit sequencing recommendations based on the information you submit. These recommendations are for informational purposes only and do not constitute financial, legal, or tax advice.

We do not guarantee that any lender will approve a client, that any specific funding amount will be obtained, or that the generated sequences will result in favorable outcomes.

You are solely responsible for verifying all information, complying with applicable laws and regulations, and making independent decisions regarding your clients' financial activities.

Tuvo shall not be liable for any losses or damages arising from the use of the platform or reliance on its generated sequences.

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